Since DART requires trips to be scheduled in advance, riders may sometimes miss scheduled rides or forget to cancel rides they no longer need. If the DART bus arrives within your pick up window, and you are not ready, the driver will wait five (5) minutes before leaving and recording your trip as a “No Show.” Please go to the vehicle as soon as it arrives, as the driver may only wait for five (5) minutes before departing. (For example: If your pick up time is 2:00pm, the DART bus will be there anytime between 1:45pm and 2:15pm.) Please be ready to board the vehicle at your pick up start time. The 30 minute window includes 15 minutes before your pick up time and 15 minutes after your pick up time. Once your trip is scheduled, the DART bus will arrive to pick you up within a 30 minute window of your scheduled pick up time. Special needs (traveling with service animal, oxygen, etc.).Number of people riding (Personal Care Attendant or companion).DART operating hours are the same as the FAST local fixed route operating hours. Same day requests can only be accommodated if space is available. If a requested trip time is not available, the DART Paratransit dispatcher may offer a trip time up to one (1) hour before or one (1) hour after the requested trip time to accommodate all ride requests. Trip requests can be made from one (1) to seven (7) days in advance of the trip. If you are calling before or after normal business hours, or on a major holiday, you may leave a message to schedule a trip and the scheduler will return your call on the next business day. You may call to schedule your DART Paratransit trip during normal business hours from 8:00am to 5:00pm, Monday through Saturday.
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